In the end I asked him, so what’s your plan now? He said he will reach out to GM and Ford rep and try to find out the correct price I don’t understand how much more ridiculous stories are they going to make up because of this simple math problem. I’m so frustrated to a point where I just want to laugh. There is simply no where for me to put in xplan info when we order online, how am I supposed to order with xplan? I questioned him, so you do not trust your Ford Corporate? (Then why should I?)Īnd he started to blame me that I didn’t ordered with xplan. He simply cut me off and said that he is afraid that the dealer won’t get reimbursed if they offer price protection on xplan price. I told him there’s equation that you can easily calculate the correct x plan price and I actually have already calculated it and they can feel free to have people examine if it’s correct. He can only offer price protection off the current MSRP, which means I loss the ~800$ Xplan discount because they couldn’t find out the correct x-plan price? The sales manager told me that because I didn’t order the car at the dealer, he wasn’t able to find out the original x-plan price, so is not able to honor me the x-plan price with price protection. I feel bad that she’s going back and forth so I reminded her that the price protection should be before tax.Īfter this email, my sales told me to come in and talk to her boss face to face to get the number resolved which I did and I thought I was only going in to educated them on the difference between if they deduct the price before or after tax, but more funny things happened. I noticed the price protection and clean air rebate isn’t included on the estimate so I asked for an updated one. Since it’s close to the time that I should get ready to pay for my car, I asked my sales to give me the estimate for ford option plan. They originally told me they will cut me a check afterwards for price protection, but because my car was damaged so they offer to apply the price protection beforehand as a courtesy which I think it should haven been done this way instead of making it a courtesy. I also asked them how they are going to do with the price protection. Then I found out my car is process of being repaired because the roof was cracked during transition. I waited a week but no one contacted me so I asked for an update. Then we started the long wait of transition….įast forward till 2 weeks ago, I got email from ford that my car is ready for purchase and my dealer will contact me soon. My sales told me the price protection will kick in after the x plan price. (It took me a while to finally get the invoice…) I was under the impression that my car shouldn’t be re-invoiced when I see the high price, but then I saw the 325 deducted due to active park assist so I guess it made sense that they re-invoiced because the spec has changed. There was a 325 credit because there is no active park assist feature. Her answer was “let me double check ….”ĭuring these month, my car was built and have an invoice with the updated price after price increased. Then another 2 months later, I asked my sales if they find out the price protection policy. Just a side note, they also confirmed with me that they do accept xplan. At that point, the sales manager told me he will reach out to ford rep find figure this out. I was going to make a phone call to VOPC at the dealer for themselves to hear it, but unfortunately VOPC was closed because of the time difference. So after a week or so, I called VOPC myself to confirm the price protection and the lady on the line was nice enough to confirmed that the process I learned from this forum is correct. At that time, they just look like they know nothing about it and tell me things like the price increase because it’s different phases blah blah… you know… bs And that’s also where I start worrying about the price increase.Īfter researching on this forum, I found out about the price protection and approached my dealer about it. But around end of 2021, people start noticing the price on existing order changed without any notice. I wasn’t thinking much because when I logged in back then, my price was still the original price. She told me it shouldn’t make any difference one way or another, so I ordered online to save a trip.Īround 12/8/22, ford increased the price. Couple days later I asked the sales who showed me the used car if I should order online or order at the dealer. I was able to test drive a used Mach e before I placed the order. I ordered my car online around end of October 2021. Up till this point they are still trying to make everything so difficult to me. Throughout the months of waiting, I’ve contacted my dealer several times about price protection. super long story if you are interested. Is it the original x plan price, or new x-plan price Motor Company Long story short, how does everyone get price protection of a x-plan price?
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